Frequently Asked Questions
Everything you need to know about your TooTimid shopping experience.
How long does shipping take?
Most orders are processed within 24-48 hours. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for most items. Due to the nature of our fashion products, items must be unworn, unwashed, and in their original packaging with tags attached.
Is my package discreet?
Yes, we prioritize your privacy. All orders are shipped in plain, unmarked packaging with a generic return address that does not mention TooTimid.
How do I know which size to order?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing it to our guide, as sizing can vary between different styles and brands.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payments like PayPal and Apple Pay.
Can I track my order?
Absolutely. Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.